Shipping policy

Delivery

We currently deliver within the United Kingdom.

• Standard tracked delivery: £2.95, free on orders over £30. Royal Mail Tracked 48, usually 2 to 3 working days after dispatch.
• Express tracked delivery: £4.95. Royal Mail Tracked 24, usually the next working day after dispatch.

When we dispatch

Orders are dispatched within 2 working days, usually the next working day.

Packaging

Every order arrives gift-ready in our card box.

Lost or late parcels

If a tracked parcel has not arrived within 10 working days of dispatch, email hello@diplondon.com with your order number and we will replace or refund it.